Back to Barakah ERPLast Updated: September 14, 2026

Privacy Policy

Barakah ERP Platform & WhatsApp Business Integration

Barakah ERP (“we”, “our”, or “us”) provides business management, billing, inventory, and enterprise notification services. We are dedicated to safeguarding your personal data and respecting your privacy rights. This policy outlines our policies regarding the collection, use, protection, and deletion of information when you interact with our web platform, mobile applications, and integrated messaging tools.

1. Information We Collect

We only collect information strictly required to deliver, secure, and operate Barakah ERP services:

Account Information: Name, business name, login email address, hashed passwords, role/permission assignments, and profile metadata.
Contact & Messaging Identifiers: Recipient phone numbers and messaging preferences used solely for transmitting transactional notifications, OTP security verification, invoices, and automated enterprise digests.
Commercial & ERP Records: Products, invoices, stock levels, sales transactions, and supplier/customer records created by authorized account owners.
Technical Diagnostics: IP address, device metadata, operating system, and application logs collected to audit system operations and protect against fraudulent access.

2. How We Use Information

We process your data exclusively for lawful business purposes, including:

Transactional NotificationsSending automated invoice receipts, sales order summaries, and account statements directly to registered customers or owners.

Security & OTP VerificationDelivering one-time passcodes (OTP) for account authentication, password resets, and critical business actions.

Business ManagementEnabling real-time inventory tracking, multi-branch bookkeeping, and accounting compliance.

Audit & QualityMaintaining tamper-evident audit trails of business transactions for enterprise security and financial integrity.

3. WhatsApp Business & Meta Cloud API Integration

Barakah ERP integrates with the official Meta WhatsApp Cloud API to dispatch legitimate, user-consented notifications:

No Unsolicited Marketing: We strictly prohibit unsolicited spam. Messages are dispatched only in response to explicit user triggers, business operations, or confirmed transactional events.
Third-Party Data Sharing: We do not sell, rent, monetize, or trade phone numbers or customer data to advertisers, data brokers, or unauthorized third parties.
Meta Cloud API Handling: Messages sent via WhatsApp are transmitted across Meta Platforms, Inc. infrastructure in accordance with the Meta WhatsApp Business Terms and Meta Privacy Policy.

4. Data Retention, Security & User Deletion Requests

We implement enterprise-grade cryptographic standards (HTTPS/TLS 1.3 encryption in transit, Argon2/Bcrypt password hashing, and strict role-based access control) to protect your records.

How to Request User Data Deletion:

In compliance with Meta Platform Policies and international data regulations, users or business account owners can request complete deletion of their account data, phone numbers, and notification histories at any time:

Email our data privacy officer at [email protected] or [email protected] with the subject line “Data Deletion Request”.
Specify your registered company name, email address, or phone number.
Requests are acknowledged within 48 hours and completed within 30 calendar days.

5. Contact Information

For any questions regarding this Privacy Policy, data processing practices, or Meta WhatsApp Business integration, contact our team at:

Organization: Barakah ERP

Website: https://barakah.online

Primary Developer Contact: [email protected]

Administration Support: [email protected]